Privacy Policy

1. Introduction

Texas Broker AI ("we," "us," or "our") is a service powered by NextHome Leverage, Inc. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our subscription-based AI assistant service. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you: register for a subscription plan; submit your name and email address through our lead capture form; ask questions through the free AI demo; contact our support team; or respond to surveys or promotional communications. This may include your first name, email address, job title (agent or broker), brokerage name, and any content you submit in the AI chat interface.

2.2 Information Collected Automatically

When you visit our site, we automatically collect certain technical data including your IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and click-stream data. This information is collected through cookies, web beacons, and similar tracking technologies.

2.3 Cookies and Tracking Technologies

We use first-party and third-party cookies to operate the site, remember your preferences (such as billing interval selection and cookie consent status), and analyze usage patterns. You may control cookie settings through your browser preferences. Declining analytics cookies will not affect your ability to use the site, but may limit our ability to improve the service.

3. How We Use Your Information

• To provide, operate, and maintain the Texas Broker AI subscription service.
• To process subscription payments and manage your account.
• To send transactional emails such as receipts, plan confirmations, and support responses.
• To send marketing communications about new features, compliance updates, and promotions (you may opt out at any time).
• To analyze usage patterns and improve the quality and relevance of AI responses.
• To detect, prevent, and address technical issues, fraud, or abuse.
• To comply with applicable laws, regulations, and legal processes.
• To enforce our Terms of Service and other agreements.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

Service Providers

We share data with trusted vendors who assist us in operating the website, processing payments (Stripe), sending emails, and analyzing traffic (e.g., analytics platforms). These providers are contractually bound to protect your data.

NextHome Leverage, Inc.

As the parent brand, NextHome Leverage may receive aggregated, anonymized usage data to improve brokerage support tools. Individual personal data is not shared without your consent.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on the site.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you cancel your subscription, we will retain your data for up to 90 days to allow for account reactivation, after which it will be deleted or anonymized. Session data from the free AI demo (questions and responses) is stored only in your browser's localStorage and is never transmitted to our servers unless you submit your email for a bonus question.

6. Security of Your Information

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information, including TLS encryption for data in transit, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use strong, unique passwords for your account.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

Access

Request a copy of the personal data we hold about you.

Correction

Request that we correct inaccurate or incomplete data.

Deletion

Request that we delete your personal data, subject to certain legal exceptions.

Opt-Out of Marketing

Unsubscribe from marketing emails at any time using the link in any email we send.

Data Portability

Request your data in a structured, machine-readable format.

California Residents (CCPA)

You have the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

8. Third-Party Links and Services

Our website may contain links to third-party websites, including nexthomeleverage.com and other real estate resources. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the new policy on this page with an updated "Last Updated" date, and by sending an email to subscribers. Your continued use of the service after the effective date of any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy inquiries: [email protected]
General support: [email protected]

Texas Broker AI — Powered by NextHome Leverage, Inc. | Austin, Texas